1.
| Travel Dollars are accrued on calls to National and International numbers, and Fixed to Mobile calls, and held in a dedicated holding account subject to payment of your account in full by the Due Date each month.
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2.
| Your Travel Dollar balance will be issued monthly and will be shown on your M2 bill. Up to date Travel Dollar account information may also be obtained by calling Customer Service.
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3.
| Current customers can redeem Travel Dollars through our nominated agent/s by calling the redemption number shown on the Travel Dollar Statement. A booking fee may be charged for some services. You will be advised at the time of making your booking if applicable.
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4.
| This agreement will only be processed by M2 upon successful completion of M2’s proprietary “Bill Match” analysis of the customer’s existing telephone account(s), unless otherwise agreed to by the customer.
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5.
| *In certain situations, the percentage paid in Travel Dollars may be less than the standard 15%. In such situations, M2 will notify you of the revised percentage prior to activation of Services.
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6.
| You acknowledge that our nominated agent/s do not have any responsibility to you to pay your Travel Dollars and that M2 is solely responsible in that regard.
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7.
| Any outstanding monies unpaid by the Due Date of the final invoice will be deducted from accrued Travel Dollars. Travel Dollars not redeemed within 60 days of your notification of cancellation will be forfeited.
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8.
| If you terminate or transfer any of your services away from M2 prior to the expiry of the Agreement Term shown on the customer Agreement form then an Early Termination Fee of $90 inc GST per line will be applied.
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9.
| If you wish to terminate your Agreement, your agreed term of commitment must have expired. If the agreed term has expired then you must provide at least 30 days prior notice in writing to M2. If written notice is not provided all accrued Travel Dollars may be forfeited.
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